The Y is Hiring: Full-time Member Services Coordinator (apply by Aug 23rd)

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The Northfield Area Family YMCA is Hiring!

Job Title: FT Member Services Coordinator – apply by Aug 23rd
Posted: August 5, 2015
Status: Full Time Non-Exempt
Wage Range: $26,020 - $30,960 annually (includes a $6,000 health insurance stipend)

POSITION SUMMARY:  Under the direction of the CEO/Executive Director and in accordance with the goals and objectives of the Northfield Area Family YMCA, the Member Services Coordinator is responsible for managing the front desk operations with a focus on high quality customer service and timely response to questions resulting in member recruitment and retention.  Strong customer services includes ensuring the accuracy of membership data and information.  This position is a member of the Y's Lead Team and supervises a part-time Member Services Administrative Lead and all Member Services staff members and will hire, train, develop and retain the Member Service staff team, to make the Y the best part of the participant’s day.  They model exceptional customer services to all members, guests and participants.  This position will work a flexible weekly shift of 35-40 hours (including one weekly evening shift (up to 7:30pm) as well as one Saturday or Sunday per month).  This positions accumulates Paid Time Off (PTO) and receives an Adult Membership at the YMCA (which can be upgraded to a Family Membership for the price difference).  Training and development opportunities provided.

For more information ab out this and other open positions, including lists of key responsibilities and employment applications, visit the Y's website: